SolarEdge
SolarEdge: getting system information
- Once the support screen opens, click Let’s Chat in the bottom-right corner.
- When the AI chat starts, enter Mike@solarcertifiedpro.com, then ask to speak with a live agent.
- Once connected, ask for any of the following information the inspector has not already provided:
- Who installed the system.
- When the system was first turned on.
- Panel manufacturer.
- Lifetime production — most important.
- Current communication status. If the system is not communicating, ask when it last reported communication.